Privacy Policy

Last updated: July 30, 2026

Hot Cookie agrees to maintain high standards in respecting the privacy rights of our customers and to those visiting our website. To ensure your privacy rights are not violated, Hot Cookie has instituted policies and procedures as outlined below.

By entering and using this website, you acknowledge and agree that this privacy policy is part of our terms of service and that you agree to be bound by it. We may update this privacy policy from time to time; any changes will be posted on this page with an updated "Last updated" date so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

The term "Hot Cookie" or "we" or "us" or "our" refers to Hot Cookie. The term "you" refers to the user of our website.

When you send an email to us or view the website, you consent to receive email communications from us in response. Hot Cookie may communicate with you by email, or by posting notices on our website. You also agree that all agreements, notices, and all other communications provided to you by us satisfy any legal requirement that the communication be in writing.

We collect your personal information when you sign up for our newsletter or account. We do this with the intent to provide better services to you. We may gather information to determine the areas of our website that you view as well as the IP address you use to connect to our website. We may use this information to improve your experience on hotcookie.com and to market our product. We may share your information without personal details to companies assisting us in serving you better. These companies must agree to protect your private information in a manner similar to our privacy policy.

We use your information to better understand how you navigated through our website and how to improve it. We will use your personal information to process orders and to comply with any legal requirements.

We may also use your purchase information to determine which products you purchased and to offer you other products that we think may interest you.

Your email address is used to correspond with you about any orders, offers, contests, etc. You may opt out of receiving any offers, newsletters, etc. by clicking "unsubscribe".

We may disclose your personal information if we are required to by law or if you violate our Terms of Service.

Our website uses a small number of cookies that are strictly functional: one to keep track of your shopping cart and one to keep you signed in to your account. These cookies do not track you across other websites and are not used for advertising.

We use Google Analytics to understand how visitors use our website — for example, which pages are viewed and how visitors arrive at our site. Google Analytics collects information such as your IP address, browser type, and pages visited. We use this information only to improve our website; we do not use it for targeted advertising, and we do not sell your personal information. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Payments on our website are processed by Square. Your card details are entered directly with Square and are never seen or stored by Hot Cookie — we retain only the card brand and last four digits so you can identify your payment method on receipts.

We currently utilize Square, DoorDash, USPS, and Google (for analytics and email delivery) in the regular course of our business. You agree that your use of this website shall also be subject to the privacy policies and terms of use of these service providers.

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it by contacting us. We will respond to verified requests as required by applicable law.

If you have any comments or questions about our privacy policy, please contact us.